Privacy Policy

Last updated: December 2024

Data Controller Information

Larkswoi B.V. is the data controller responsible for your personal information. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

Company: Larkswoi B.V.

Registration: 86274019

VAT: NL848317520B01

Address: Parkweg 9, 1384 PV Almere, Flevoland, Netherlands

Email: privacy@larkswoi.life

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our services, contact us, or visit our website. This includes but is not limited to your name, email address, phone number, postal address, project details, and any other information you choose to share with us through our contact forms, email communications, or phone conversations. We also collect technical information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: (a) Consent - when you have given clear consent for us to process your personal data for specific purposes, such as marketing communications; (b) Contract - when processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract; (c) Legal obligation - when we need to comply with legal or regulatory requirements; and (d) Legitimate interests - when we have a legitimate business interest that does not override your fundamental rights and freedoms.

How We Use Your Information

We explain how we use your information to provide and improve our construction services, respond to your inquiries, process project quotes and contracts, communicate with you about our services, send you relevant updates and marketing materials (with your consent), comply with legal obligations, protect our rights and interests, and analyse website usage to improve user experience. The use of your data is always proportionate and limited to what is necessary for the stated purposes.

Data Sharing and Disclosure

Larkswoi does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with trusted service providers who assist us in operating our business (such as payment processors, email service providers, or project management tools), all of whom are bound by confidentiality agreements; with professional advisors such as lawyers, accountants, and consultants; when required by law or to comply with legal processes; to protect the rights, property, or safety of Larkswoi, our customers, or others; and in connection with a business transfer, merger, or acquisition (with advance notice to affected individuals).

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Generally, we keep customer contact information and project records for seven years after the completion of services to comply with legal and regulatory requirements. Marketing consent and communication preferences are retained until you withdraw consent or request deletion. Website analytics data is typically retained for 26 months. When the retention period expires, we securely delete or anonymise your personal data unless we are required to retain it longer by law.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request copies of your personal data and information about how we process it
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data
  • Right to Erasure: You can request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You can request that we limit how we use your personal data
  • Right to Data Portability: You can request transfer of your data to another organisation
  • Right to Object: You can object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

International Data Transfers

As a Netherlands-based company, we primarily process data within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions. We will inform you of any such transfers and the safeguards in place.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data transmission protocols, regular security assessments, access controls and authentication measures, employee training on data protection, and secure data backup and recovery procedures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Marketing Communications

With your consent, we may send you marketing communications about our construction services, company updates, and relevant industry information. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails, contacting us directly, or updating your preferences. Opting out of marketing does not affect service-related communications necessary for our business relationship.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Data Breach Notification

In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by GDPR. We will also notify the relevant supervisory authority and take immediate steps to contain and remedy the breach.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice through email or prominent website notices.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Privacy Officer: Larkswoi B.V.

Email: privacy@larkswoi.life

Phone: +31 703333162

Address: Parkweg 9, 1384 PV Almere, Flevoland, Netherlands

We aim to respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Supervisory Authority

If you have concerns about our data processing practices that we cannot resolve, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Contact information: Website: autoriteitpersoonsgegevens.nl, Phone: +31 70 888 8500, Address: Bezuidenhoutseweg 30, 2594 AV Den Haag, Netherlands.